Residents give Verdun Borough a good grade

Mayor Trudel was delighted with the residents’ increased satisfaction rate, considering that in past surveys conducted in 2002 and 2003 on the same subject, the satisfaction rate was 69% and 78% respectively. It is to be noted however that the 2002 survey did not poll only residents, but also developers and local organisations.

Aside from the satisfaction rate of residents, this year’s survey also dealt with several issues. Telephone interviews were held between the 8th and 14th May 2008 and 900 respondents were called, equally divided between the three borough districts. The margin of maximum error was ± 3.3 % on the basis of 19 times out of 20.

The survey revealed as well that residents who live far from a metro station were more dissatisfied with public transportation services. If 77 % of Wellington-De L’Église residents were satisfied with the services, only 50% of L’Île-des-Sœurs residents shared the same opinion. The frequency of busses was the main source of this dissatisfaction. Mayor Claude Trudel, who is also president of the Société de transport de Montréal, took note of this point: “We will continue to deploy all efforts to improve bus service as long as it is possible for us to do so”, he stated.